Founded as Commtech Paging Systems in 1992 (incorporated 1994, renamed CommtechWireless in 1999). The starting capital was twenty-four thousand dollars saved while I was still at Austco. After a photocopier, two PCs and a print run of brochures it was down to five thousand two hundred — which I figured would last twelve months at a hundred dollars a week. The office was a nine-square-metre shed behind a friend’s house in Mosman Park that hit forty-five degrees by the middle of summer.
The thesis was simple. Hospitals had nurse-call, patient-monitoring, fire-alarm and security systems; casinos had slot-machines, surveillance and incident response; and none of these systems spoke to each other or to the staff who needed the information. We built the middleware. The first sale — BASEPage, the world’s first PC-based wireless-messaging platform — went to Telecom New Zealand in 1995. Within a year, it was running in every public hospital in New Zealand.
By exit we ran across 53 countries and approximately 7,500 customer sites, with offices in Perth, Sydney, Jacksonville, Boca Raton, Hong Kong, Shenzhen, Vejle and London. Customers included Mayo Clinic, Cleveland Clinic, the Saudi Ministry of Health, Wynn Macau, the US Army/Navy/Air Force, the NSW Rural Fire Service, Erie County Homeland Security (PA), FAO Schwarz New York, the Mulia Hotel Jakarta, and a duress platform for the President of the United States.
In October 2008 — three weeks into the global financial crisis, with twenty-two investment banks newly underwater — we sold the business to Amcom Software. The funding came from CIBC, a Canadian bank that was, miraculously, still answering its phone. The cheque didn’t bounce. In 2011, Amcom Software was acquired by USA Mobility (now Spok) for US$163.3m.